Terms of service
Last updated: May 24, 2026
Welcome to True Shade. These Terms of Service (“Terms”) govern your access to and use of the True Shade website, products, services, and related features (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
Throughout the site, the terms “we”, “us”, and “our” refer to True Shade.
1. Eligibility
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
2. Online Store Terms
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve:
- Transmissions over various networks; and
- Changes to conform and adapt to technical requirements of connecting networks or devices.
Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.
3. Products and Services
We make every effort to display product colors, descriptions, and images as accurately as possible. However, we cannot guarantee that your device’s display of colors will be accurate.
All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.
4. Pricing and Payments
All prices displayed on the website are subject to change without notice.
We reserve the right to modify or discontinue the Services (or any part of the content) without notice at any time.
We are not responsible for typographical errors, inaccuracies, or omissions related to pricing, promotions, shipping charges, transit times, or product availability.
Payments are processed securely through third-party payment providers supported by Shopify.
5. Orders and Cancellations
We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, household, or order.
If we change or cancel an order, we may attempt to notify you using the email address or phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
6. Shipping and Delivery
Delivery timelines are estimates only and may vary depending on your location, courier services, weather conditions, or other external factors.
True Shade is not liable for delays caused by shipping carriers or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
7. Returns and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy available on the website.
We reserve the right to refuse returns that do not comply with our policy.
8. User Accounts
You may be required to create an account to access certain features of the Services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
We are not liable for any loss or damage arising from your failure to protect your account information.
9. Prohibited Uses
You may not use the Services:
- For any unlawful purpose;
- To violate any laws or regulations;
- To infringe upon our intellectual property rights or the rights of others;
- To transmit malicious code, viruses, or spam;
- To collect or track personal information of others;
- To interfere with or circumvent security features of the Services.
We reserve the right to terminate your use of the Services for violating any prohibited uses.
10. Intellectual Property
All content on this website, including text, graphics, logos, product images, designs, and software, is the property of True Shade or its licensors and is protected by applicable intellectual property laws.
You may not use, reproduce, distribute, or exploit any content without prior written permission.
11. Third-Party Services and Links
Certain content, products, and services available through our Services may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant or assume any liability for third-party materials or websites.
12. Disclaimer of Warranties
The Services and all products delivered through the Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
- The Services will be uninterrupted, timely, secure, or error-free;
- The results obtained from the use of the Services will be accurate or reliable; or
- Any errors in the Services will be corrected.
13. Limitation of Liability
To the maximum extent permitted by law, True Shade, its directors, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.
In no case shall our total liability exceed the amount paid by you for the product or service giving rise to the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless True Shade and our affiliates, partners, employees, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
15. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
16. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bhopal, Madhya Pradesh, India.
17. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.
It is your responsibility to check this page periodically for changes. Your continued use of the Services following any updates constitutes acceptance of those changes.
18. Contact Information
Questions about the Terms of Service should be sent to:
True Shade
QUBIKALS Co-working & Shared Office Space
Zone-I Maharana Pratap Nagar, Plot No. 34
Bhopal, MP, 462011, India
Email: trueshadeshop@gmail.com